PRIVACY POLICY
Overview
Cyber Swahili Solutions (“we,” “our,” “us”) is committed to protecting the privacy and security of your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or interact with our digital platforms, including:
- Our website: www.cyberswahili.co.tz
- Our mobile applications
- Our email communications and newsletters
- Our offline interactions (including telephone, physical mail, and events)
By using our website or providing your information, you consent to the terms outlined in this Privacy Policy and our Terms of Use.
Scope of This Policy
This Privacy Policy applies to all forms of information collection—whether online or offline—through our services, applications, forms, or direct interactions.
Information We Collect
We collect personal information voluntarily provided by you, which may include (but is not limited to):
- Full name
- Email address
- Postal address
- Telephone number
- Company or institution name
- Gender and demographic details
- Feedback, comments, or content you submit through surveys, contests, or forms
We may also collect non-personal data such as IP addresses, browser type, device identifiers, and interaction logs for analytics and security purposes.
How We Use Your Information
We use collected information to:
- Provide and improve our services, courses, and digital literacy programs
- Send updates, newsletters, and awareness materials
- Respond to inquiries and feedback
- Administer contests, events, or giveaways
- Personalize user experience and content delivery
- Enhance our digital safety and cyber awareness campaigns
When you provide feedback, we may use aggregated, anonymized data for research and program evaluation (e.g., assessing reach by age or demographic).
Disclosure of Personal Information
We do not sell, trade, or rent users’ personal information.
Information may only be disclosed to third parties when:
- It is necessary to provide the requested service
- It is required by law or government authorities
- It serves the legitimate interests of Cyber Swahili (e.g., legal protection or enforcement)
- You have provided explicit consent
All third-party partners handling your data are required to comply with our data protection standards.
Your Choices and Rights
You may opt out of receiving our newsletters or other communications at any time by clicking the “Unsubscribe” link in any email or by contacting us directly.
You may also request to access, correct, or delete your personal information by emailing info@cyberswahili.co.tz.
External Links
Our website may contain links to other websites. Once you leave our site, our Privacy Policy no longer applies.
Please review the privacy practices of any external sites you visit.
Public Areas and User-Generated Content
This website may provide spaces such as forums, polls, or review sections.
Information disclosed in these public areas becomes public and may be accessible to others. Exercise caution before sharing personal or sensitive data.
We are not responsible for how third parties may use information you voluntarily make public.
Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal data against loss, theft, or misuse.
However, please note that no data transmission over the Internet is 100% secure, and you assume the associated risks when sharing information electronically.
International Data Transfer
By using our services, you acknowledge that your information may be processed and stored outside your country of residence, including in jurisdictions where data protection laws may differ.
Children’s Privacy
Our services are not intended for individuals under the age of seventeen (17).
We do not knowingly collect or store personal information from minors.
If you believe a child under 17 has provided information to us, please contact info@cyberswahili.co.tz, and we will take immediate steps to delete it.
Updates to This Policy
We may update or amend this Privacy Policy periodically.
All updates will be posted on this page with a revised “Effective Date.”
Your continued use of our website constitutes acceptance of any changes.
“When we protect privacy, we protect trust.” — Cyber Swahili Solutions